frequently asked questions
When will I receive my box?
It is our goal to get your box to you as soon as possible. We ship out on the 1st of the month. Home delivery will receive their box in 1-2 days. Sendle boxes can take up to 7 days to receive.
What is home delivery?
Home delivery is our way to minimize impact on the environment. Selecting this option will result in one of our caring team members to hand deliver your box straight to your door. This is the quickest way to receive your box. *only available in Seattle area
How much coffee / tea is in my box?
Depending on your choice of product, our boxes can include up to 1 pound of product. Coffee boxes range from 12-16 oz. Tea boxes are 8-12 oz. When selecting both, the box can range from 12-16 oz.
Can I customize what is in my box?
As we continue to grow, our hope is to provide you with many choices of products. Currently we customize to your taste preferences. Coffee choices are: sweet, bold, smooth, and decaf. Tea selections are: green, black, oolong, and chai.
How do I pause or change my subscription?
You can pause or change your subscription at any point. Please feel to message email@example.com and we will be sure to assist you with anything that you need.
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